Problematick Terms and Conditions
This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our websites and (individually or together referred to below as "our site"). Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.


Our site operated by Problematick("We").


Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.


We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved and will be enforced by us to the fullest extent possible.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any intellectual property rights in any part of the materials on our site for commercial purposes other than to access and use the site in accordance with these express terms and conditions unless you have first obtained our prior written consent. This applies in particular with regard to any databases on the site. Failure to do so will infringe our rights and will also separately constitute a criminal offence under intellectual property and data protection laws.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

These terms and conditions include the terms of our Copyright Notice which is on our site and is also copied below these terms for information purposes.


Commentary, data and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents. In particular, we are not responsible for any questions or answers posted to our site by any third party. If you want to rely on the information on this site you should separately confirm its accuracy. If you post information to the site your warrant and agree it is and shall be accurate.


We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.


  • The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
    • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and
    • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
      • loss of income or revenue;
      • loss of business;
      • loss of profits or contracts;
      • loss of anticipated savings;
      • loss of data;
      • loss of goodwill;
      • wasted management or office time; and
      • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
  • This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
  • Without limiting the foregoing, in no event shall our aggregate liability to any person for any and all claims arising in relation to any use of the site or otherwise under these terms and conditions exceed £50 in total.
  • Each of the above limitations of loss is severable from the others and in the event any limitation is unenforceable the remaining limitations shall remain in full force and effect.


We process information about you in accordance with our privacy policy which is on our site. A copy of our privacy policy is also set out below these terms and conditions for your information. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.


You, the user of our site, are responsible for the accuracy and completeness of any information you supply to us. You represent and warrant and agree that you are entitled to supply any information you supply to us and that our use of such information does not breach or infringe third party rights of any kind or any right to privacy or give rise to any other kind of liability for us or any third party. You shall defend and indemnify us against any claim by any third party that the use of the information you provide to us infringes any third party rights. Any material you upload to our site or provide to us (for example when contacting us, making enquiries or registering with the site or otherwise providing information for uploading) will be considered non-confidential and non-proprietary unless we separately agree otherwise in writing. We have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
We have the right (but not the obligation) to remove or amend any material or posting you make on our site or supply to us if, in our opinion, such material does not comply with our content and style standards as determined by us in our sole discretion.


You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.


You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.
If you wish to make any use of material on our site other than that set out above, please address your request to


Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.


The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


"Legal PingPong" is a trade mark.


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.


If you have any concerns about material which appears on our site, please contact

Thank you for visiting our site.

Our Privacy Policy referred to above is as follows:

Legal PingPong Privacy Policy

Legal PingPong("We") uses and publicly makes available the information provided to it to enable it to carry out its business in accordance with the following policy. Please read this carefully as it sets out the use we will make of personal data you provide to us. This includes both personal data relating to you and any third party whose personal data you provide to us. You warrant and undertake that you are entitled to supply all the personal data or other information you supply to us and shall defend and indemnify us against any claim by any third party that the use of the information you provide to us infringes any third party intellectual property, privacy or other rights.

Our website terms and conditions of use are set out on the site. This policy (together with our website terms and conditions of use of which this policy forms part and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Legal Accelerator (UK) LLP of The Knoll, Garnes Lane, Fulbrook, Oxfordshire OX18 4BN.


We may collect and process the following personal data and other information:

  • Information that you provide by filling in forms on our sites or (individually or together referred to herein as "our site") or where you supply similar information separately to us by email. This includes information provided at the time of registering to use our site, subscribing to our services, posting material or requesting further services, submitting enquiries or using the "Register with us" functions on our site. This personal data (and any other associated information) will be made publicly available as determined by us in our sole discretion to enable us to operate our business - i.e. to promote legal people, products and businesses in accordance with the purposes of our business and our site.

  • We may also ask you for information when you enter a competition or promotion sponsored by Legal Accelerator (UK) LLP or when you make a complaint or report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.

  • We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

  • Details of transactions you carry out through our site and of the fulfilment of your requests or orders.

  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.


We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to customise our site according to your individual interests.
  • To speed up your searches.
  • To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Please note that our advertisers may also use cookies, over which we have no control.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure.


We use information held about you as stated above and also in the following ways:

  • To ensure that content from our site is presented in the most effective manner for our business purposes and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you.
  • To carry out our obligations arising from any arrangements or contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please email us at

We may also provide our advertisers and third parties with aggregate information about our users (for example, we may inform them that a certain number of people of a certain type have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, lawyers in the City of London). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.


We may disclose your personal information to third parties as stated above and in particular:

  • To operate our business and site - for example if you supply us with information for listing on the site we will, if we deem it appropriate to do so in our sole discretion, make that information publicly available on our site.
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Legal PingPong or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our website Terms and Conditions of use or Copyright Notice and other agreements; or to protect the rights, property, or safety of Legal Accelerator (UK) LLP, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


You have the right to ask us not to process your personal data for direct marketing purposes. You can exercise your right to prevent such processing at any time by contacting us at

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


You have the right to request access to personal data held about you. Your right of access can be exercised in accordance with the Act. Any access request shall be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Questions, comments and requests regarding this privacy policy and should be addressed to

Thank you for visiting our site.

Our Copyright Notice referred to above is as follows:

Copyright and Intellectual Property Notice

Copyright © Problematick and its licensors.

Reproduction or transmission of all or part of this site or its contents, whether by photocopying or storing in any medium by electronic means or otherwise, without the written permission of the owner, is prohibited unless otherwise permitted by the Terms and Conditions of this site. Unauthorised copying of any part of this site may result in civil or criminal action being taken.

The author asserts his/her moral right under the Copyright, Designs and Patents Act 1988 to be identified as the author of this work.

This site and its contents are subject to the database rights of Legal Accelerator (UK) LLP, 2009 and its licensors.

"Legal PingPong" is a trade mark.

Thank you for visiting our site.
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